Voice over IP help

Do I need to have DSL service with my local phone company to switch to VoIP?

No you would not need DSL services.  In order to receive VoIP services, you would actually need to have a high speed internet connection, DSL service will not work.  In most areas now, high speed internet services are offered by local cable companies....

Do I need to have my computer on in order to use VoIP services?

No, your computer does not have to be on at all times in order for Voice over IP services to work.  Since Voice over IP services run off of your high speed internet modem, that does have to be up and running for your phone to work.     ...

Do I have to dial an area code when making local calls with VoIP services?

No, you do not. Dialing within your area code is simple with 7 Digit Dialing. As long as the number you are calling has the same area code as your new Voice over IP telephone number, all you need to do is dial the last 7 digits of the number; no area code needed....

Can I keep my current phone number with VoIP from Lingo?

Where Lingo offers service, they are able to move your existing telephone number in most cases.      ...

How long after signing up will my Lingo adapter arrive?

After signup and approval for services, your new Lingo phone adapter and start-up kit will be delievered in 3 to 5 business days.  Once you have received your start-up kit, plug in your phone, connect to your high speed internet connect and your new Lingo services will be activated in no time!...

How does the free Skype product work?

When you use the free Skype software, you can connect to other Skype users so that you can talk and chat.  For more detailed behind the scenes insight, read more about their cutting edge p2p technology here.    ...

What operating systems will the Skype product work with?

Skype currently is available for Mac OS, Linux, Windows 2000, and XP.  It will also work on Windows mobile devices.  Check back often for updates to additional operating systems that may be added to Skypes list....

Can I use my home security system with voip.com?

This is not recommended because standard security systems aren't natively compatible with voip.  We strongly suggest you keep a basic landline service for use by your security system, or contact a company such as Alarm.com to upgrade your existing system. The home security industry is rapidly evolving to accommodate new technology, like voip, but until voip is fully supported, we cannot endorse the use of a home security system on a voip......

What about monthly taxes with the voip.com $199/year plan?

No, you will not have to pay any additional taxes or fees with this plan!  The only time additional funds would have to be paid with this plan, is if you were to make any International calls or additional services on your plan.  ...

Will voip.com let me keep my current home telephone number?

First you would want to verify the number can be changed by going here. On that page, you can type in your number and can see if it is transferable. If it is, here’s how it works: Voip.com initiates the number transfer You can do all the work as you sign up. All information provided must match the information with your current provider, and you cannot cancel your old service until the number is ported. If you cancel, you will lose your......

Can I have more than one line with my voip.com service?

Yes, each voip.com residential phone adapter is capable of providing up to two (2) separate phone lines. Calls from your second, additional line will be separated and included in your monthly bill. Additionally, the service plan you choose for your second line is completely independent of your primary line. This means that you can choose the most appropriate plan for your needs and your budget. With plans starting at just 9.95 per month, a......

Will my fax machine work with voip.com?

Although some fax machines may be compatible with their adapter, voip.com cannot guarantee that you'll find the fax performance satisfactory. The newer model all-in-one machines seem to work with some modifications made to them. And don't worry, voip.com customer service would be able to help you with that. ...