ECG Easy 2.5 User Review

Pros: Fast, Easy and friendly folks

Cons: Have not seen anything negative about this company

Summary: Nice people, friendly customer service and I see nothing different from my long distance except a very small bill. I had unlimited long distance for $29.99 a month and really never used the basic amount. Now I pay 1/3 of what I paid the other folks and only pay for what I use not for what I might use. Just love it and so will you!

Pros: Everything works well, calls made with no problems and invoice is clear. They also make themselves available via email or telephone.

Cons: None

Summary: Everything works well, calls made with no problems and invoice is clear. They also make themselves available via email or telephone. With this type of service they accomplish exactly what you hopr for in a long distance carrier.

Pros: service excellent. price good, contact to talk to service rep outstanding,

Cons: We had trouble and feet dragging getting ATT to unfreeze our acct.

Summary: Lots of repeating on this review but you were good at follow up in getting service started

Pros: easy auto-pay for bill

Cons: none encountered to date

Summary: Since we rarely use our land-line for long distance, we wanted a pay-by-the-minute program, not the $5/month charged by AT&T. The service and cost are just what we were looking for.

Pros: Cheapest phone service I've ever had, easy billing

Cons: None

Summary: I was starting to make more long distance phone calls for work from my home office, and the 5 cents a minute plan we had was too much. It was 5 cents even if you were only on the phone for a few seconds. That's one of the things I love about the ECG Easy 2.5 plan. First, its 2.5 cents a minute, but they charge in quarter of a minute, so if your call is a short one, they don't charge you for the whole minute. Billing with this plan is through email, where they send you a link to view your bill, and my payment is automatically charged to my credit card. You could use a debit card, too. No mail or stamps to worry about, no muss, no fuss. I haven't had any problems at all, so can't rate Customer Service, and I don't make International calls, so can't rate that either.

Pros: Least expensive for out of state calls.

Cons: Higher rates for in state calls, but they don't charge by the minute.

Summary: Even my "after hours" emergency service calls are responded to within minutes. Always couteous and helpful. Couldn't be happier.

Pros: Affordable

Cons: None so far.

Summary: I switched to ECG in order to avoid the monthly long distance service provider fee I was paying before ($6.95/mo). I have been quite satisfied in the few months I have been using ECG.

Pros: all of it is easy, especially the pricing

Cons: no cons so far

Summary: Getting the info by email is helpful, and it has been easy to access my account online, which I like. I also like the automatic pay feature. I would recommend this service.

Pros: Cheap

Cons: 60c a month "regulatory recovery fee", even when no calls.

Summary: We rarely use any land line long distance, so wanted a service with a low monthly charge (together with reasonable per minute rates.) This fits the bill!

Pros: Great Price, Easy Billing, Great Service, Nice Support people!

Cons: None so far!

Summary: I've been very happy with the service; I purchased it for my Mother because I've been a customer for a couple of years now, and have been totally happy with the service given to both myself and my Mom.