ECG Easy 2.5 User Review

Cons: Absolutely None

Summary: I have another voip service Joi Phone at my Florida home. I have had to contact customer service numerous times and have been been left in limbo not knowing if I was disconnected or not (A recording states up front that you will not hear music or will there be any recording reminding you that you are still on hold) After being n hold for 40 -65 minutes, they inform you that you need to contact another call center. Not so with ECG. They answered within 4 minutes and were extremely professional and stayed on the line until they knew the problem was fixed. I will definitely switch to ECG for my vacation house when the contract with Joi is up.