Cleartel Residential Basic User Review

Summary: In Houston, Cleartel is more expensive than Southwestern Bell, because they are forced to pass on $16 in "taxes and network charges", which I think Southwestern Bell imposes on them.

It took me 20 minutes to get through to a customer service rep when I called to understand the charges on my first bill, and to discuss what we could do to bring it down. It was a waste of time, because they couldn't bring it down.

For these reasons, I do not think this company is competitive in the Houston area, and I switched back to Southwestern Bell.