3U Dial-Around User Review

Pros: Good price, good connection, easy to use.

Cons: Customer Service in not 24/7

Summary: I find this service to be excellent value and quality. Only once I was not able to make my call overseas. I called Customer Service and the person I talked to told me to wait about two hours to give him time sort out his vendor in the country I was trying to make the call to. This was an inconvenience but I waited. True to his word he called me about two hours later to informed me that the problem was resolved. I have been able to make my calls without any problems ever since. I will recommend this service to anybody.

Pros: Love the low rates, service is generally very good. Sometimes there is some skipping of the voice reception.

Cons: Calling from France to the US at pek time, you get a "curcuits are busy" message. This can be very inconvenient. There is an alternate number to use which costs more but is still worthwhile.

Summary: All in all this is a great service. I love it for talking to relatives all over the world, whenever I want, at low rates.

Pros: Excellent rates, responsive customer service

Cons: None

Summary: I would definately recommend 3U Dial Around for anyone looking for long distance or international service. They were very responsive when I called and you don't get the runaround as you would with AT&T. You only get charged what you use and the portion of taxes associated with your calls. I was totally put off by how AT&T charged an access fee as well as a flat rate for access fees.

Pros: Saves money! on international calls and I can use my home phone or cellphone.

Cons: have to dial an extra number
Calls to Canada have poor quality

Summary: I've gone from spending an average of $50/month to $20/month

Pros: The rates are competitive -- even with international calling cards, it is billed by the second rather than by the minute which ends up saving at least 5% each month over what you'd pay elsewhere, it offers the ability to dial from other phones & get the same rate & there are no hidden fees or charges. This is a great deal and I've been very pleased with the service!

Cons: Compared to how phone cards work & other long distance plans I've tried, there are NO cons. Some may find the dial-around inconvenient but it's no problem to me.

Summary: Even if a calling card offers a cheaper rate per minute, often times the hidden fees, 3 minute billing & other sneaky charges take away enough to make it more costly than the rates of this service. Once you get accustomed to the dial-around feature, it is easy and convenient to use. This has saved so much money for me over the long run. Before I'd buy a $10 phone card, use half the time which they often billed in a way where I'd receive far fewer minutes than advertised and when I would go to make the next call later in the week, the fees and charges would eat up any remaining minutes I had so half the amount I paid was wasted. With the 3U service, you get exactly what you pay for, to the second! The rates are very good when you compare it to all other options, including other long distance plans. I highly recommend this service to anyone who needs to make international calls frequently!

Pros: Reliable, clear connection.

Cons: Occasional feedback but rare.

Summary: I've been very pleased with the service provided and the automatic billing and payment. I call Melbourne, Australia at least once a week and have never had an unsuccessful connection.

Pros: international rates are fair

Cons: Lousy billing system
Very poor website functionality
busy phone numbers

Summary: This service should not be used for business purposes. Their invoices/ billing are not accessible. Their website sends you in circles to try and sign in to your own account. it actually greets you by name and then tels you to sign in again and doens't know you. Needs a lot of help to be functional.

Pros: Good service, low rates

Cons: Difficult to contact.

Summary: We used the service for several years and had no problem with it. Usually pre paid with a check in case we did not receive our mail and did not want to be late and incur late charges.

Stopped the service almost 6 months ago and after 6 calls have still not received a refund of overpayment.

Moral of the story is do not pay ahead. You may never receive the refund.

Pros: The Best international Phoneservice ever.

Summary: I recommend this phoneservice highly.There are absolutely no problems so far.Very friendly customer service, I call Austria on a regular basis. The last phonecall overseas-I could hear the clock in the room there, Itseeems my sister is next door. Outstanding in every aspect!!!!!

Pros: One number to call, good rates, better than Gorilla for voice connection and quality. Less dropped calls.Less cost and no fee.

Cons: None

Summary: See Pros