Privacy Policy

• We do not give third parties access to your personal information.
• We only send e-mail or postal mail to you if you have elected to receive it, have signed up for a new plan, or to inform you of a new plan or product.

We will never give any information about you to others without your express permission.  Our site uses forms in which you give us contact information (like your name, address, and e-mail address) so you can place orders, request information and make suggestions. We use your customer information only when it will be important for us to contact you regarding changes to our service, our Web site and special offers we think you'll find valuable.

However, if you decide to register for a product or service, www.lowermyphone.com or the company you select will ask you for any relevant information needed to process your order. All this is done through a secure site provided by www.lowermyphone.com or the selected merchant. All of these companies have strict privacy policies that only use your information for the sole purpose of providing you service. See each company’s privacy policies for more details.
 
We use information gathered about you from our site statistics (for example, your IP address) to help diagnose problems with our server and to administer our Web site. We also gather broad demographic information from this data to help us improve our site and make your browsing and purchasing experience more enjoyable. This is not linked to any personally identifiable information. Our site uses cookies to keep track of your site visit. We use cookies to track the amount of traffic we receive and troubleshoot any browser issues. This site may also contain links to other sites. Unfortunately, www.lowermyphone.com is not responsible for the privacy practices or the content of such Web sites.

Security
This site has security measures in place to protect against the loss, misuse and alteration of the information under our control.

Sending E-mails
We use e-mails to communicate with you, to confirm your placed orders, and to send information that you have requested. We also provide e-mail links, as on our "Ask A Question" page, to allow you to contact us directly. We strive to reply promptly to your messages.

The information you send to us may be stored and used to improve this site and our products, or it may be reviewed and discarded. However, your information will only be shared with third parties with your explicit permission.

Only If We Have To
As stated previously in this policy, we will never give out your information without your permission, except when you sign up for a new long distance plan. This information will also be needed by your new long distance carrier for the purpose of receiving service from the new company.

The only other exceptions to this are when we are required by law in the good-faith belief that such action is necessary in order to conform to the edicts of the law, or we must comply with a legal process served on our Web site.

Contest
From time to time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address) and demographic information (such as zip code and age level). Contact information will be used to notify the winners and award prizes. Survey information will be used to monitor or improve the use and satisfaction of this site.

Tell-A-Friend
If a user elects to use our referral service to inform a friend about our site, we ask them for the friend’s name and e-mail address. www.lowermyphone.com will automatically send the friend a one-time e-mail inviting them to visit the site. We store this information for the sole purpose of sending this one-time e-mail. The friend may contact www.lowermyphone.com using our Ask A Question link or via e-mail at info@telecomhelp.org to request the removal of this information from our database.

Contacting the Web Site
If you have any questions about our privacy statement, the practices of this site, or your dealings with this Web site, you can contact...

www.lowermyphone.com
info@telecomhelp.org
Thank you for your support.