Motorola ROKR Z6m - Mandarin user review

Cons: I have a defective unit that the text messageing freezes and it does not matter how big or small the message is. They get stuck in the out box and I have to turn my phone off, then back on. Sometimes they will send on their own once I have turned the phone back on, however most of the time I have to manually re-send. The point where I become displeased is with Alltels lack of desire to fix the problem. I have taken it into the store and talked with "tech support" so much that I am just done.

Summary: The messages get stuck in the out box and I have to turn my phone off, then back on. Sometimes they will send on their own once I have turned the phone back on, however most of the time I have to manually re-send. The point where I become displeased is with Alltels lack of desire to fix the problem. I have taken it into the store and talked with "tech support" so much that I am just done. I have worked for Verizon Wireless and I understand the technical side of phones, so it is really fustrating when I know a phone is defective, but an employee is unmotivated to resolve issues. And yes "RESOLVE" is a Verizon Wireless word not an Alltel word obviously.