Nextel company profile

Cons: Anything you can possibly imagine

Summary: I've had my nextel for 2 years. The battery life lasts only ONE hour while talking, and 1/2 a day while idle. I added my husband to my plan with no extra fees. Yeah, I go no extra fees, but they added an extra year to my plan! They say one price for a shared plan, and after taxes and other bullsh** fees, you're paying more than you would if you had 2 separate plans. Customer service...my 9-year old is more helpful than those people. They ask you if you have a complaint and when you tell them, all they do is apologize. Fix the darn problem, don't say you're sorry!

Cons: Being linked with Sprint Customer service

Summary: The merger between the two companies have left a poor taste in my mouth. I love being a Nextel customer. When the merger happened, yes there were more towers but the kind friendly people disappeared and were replaced by people that are not willing to go the extra mile to satisfy your needs, have trouble with the English language and seem like they would rather be playing golf with their neighbor than helping you.

Cons: Everything, this company is terrible. Their customer service is garbage, they have extreme start up fees and will charge you the full amount for breaking a contract if you switch your number over just 1 day before your contract ends. In addition, be prepared to drop at least 10 calls a day even in densely populated areas.

Summary: Basically, this company is a complete waste of money, terrible service everywhere, horrible customer service, overcharge for everything from the day you start with them. I wouldn't recommend this company to anyone. I barely know anyone that has this terrible company anymore, everyone is switching away from them. Don't make the mistake of switching over your number one day before your contract ends. They will charge you the full cancellation fee anyways.

Cons: No service, dropped calls, complete run around when you call customer service. Phones to expensive, no discount for long term customers.

Summary: Been with Nextel for 10 years on and off, have 4 phones, Drive a truck North South East West. OTR I have NO SERVICE more often then not. I even carried a T-Mobile phone just to compare, their service area was way better then Nextel. And I travel the Interstate not back roads. Trucks are gone so is Nextel, I will buy out of my contract. Can't stand them.

Cons: 2 cans and a string works just as well

Summary: First of all, they sent phones out late. And they count your cancellation from date of order, not date of delivery date. Phones would not pick up. So bad, my husband's employer said he needed to do something, because they need to contact him on road. Well, we cancelled and got charged $400. Tried to explain to Nextel about late delivery of phones to no avail. We would rather use phone cards if they were last company on earth. Customer service sucks. We now call them Nextel from He__