Helio User Reviews

Cons: If the only solution for your device is a factory reset, you lost all apps or games that you bought more than 90 days before!

Summary: When the Internet froze on my Helio, the device required a factory reset. While they encourage you to backup your contacts and photos, nothing can be done regarding apps and games. If you buy a bunch of them, you lose them all. Stupid policy.

Pros: NONE

Cons: Poor customer service, faulty devices

Summary: Helio stinks, they have horrible customer service. They solve none of your problems. I have had to get a phone for the 3rd time, Ocean phone freezes continually, I can't wait to get out of my contract! They dont care when my phone freezes and I lose all my information phone numbers pictures. They do not care for their custmers inconvience, they make it feel like its your fault!

Pros: NONE

Cons: Poor customer service, faulty devices, unreliable network.

Summary: To make it short and to the point, Helio sucks, they have horrible customer service with smiles, they are really nice but solve none of your problems even after explaning it for the 20th time, network stinks I go on roaming everywhere, when an airplane passes i loss reception, internet is down for days at a time, Ocean phone freezes continually, I can't wait to get out of my contract!!! Dont recommend anyone in Texas to get HELIO

Pros: Internet options, lots of memory, good service reception in no reception areas. Great phones to choose from,

Cons: The myspace freezes sometimes when your on it.

Summary: On my ocean I get good service and great reception on the internet functions. I like the fact that I can save photos, music, and videos to my memory card and phone. I also like that when people call their pic shows up and they can have a speacalized ringtone. I also like how their is a space for their email and im info when imputing a call.

Pros: Everything. 99$ plan, only way to go over is buyign ringtones and international calls =D

Cons: none.

Summary: I've had Sprint, T-Mobile, AT&T,Verizon. And none come close to the customer service. They have their 99$ plans, but nothing gives you everything like Helio does. Great Phones. I have the Ocean I love it compared to my Sidekick LX =} . Love the service. Service EVERYWHERE. Myspace, Facebook. Its got it alll.

Pros: It can take the memory card, unlike the Heat, the smaller version of this. Small, light, and has decent battery life.

Cons: Battery sometimes falls off in my pocket since there is no real case made for it.

Summary: I got the Drift because after three months my Heat phone wouldn't let me dial. I got this phone and was just as happy if not more so with the features that came with this phone. They rushed me out another phone and for unlimited text messaging, picture messaging and 500 minutes is a good deal. It also comes with unlimited GPS, internet and just about anything else you can think of. With insurance included I am still happy with the price of my phone.

Pros: Excellent Handsets, Great Plans, Extraordinary Coverage and Awesome Features!

Cons: Customer Service and Battery Life.

Summary: Let me start out by saying I have had every major wireless carrier, and am a very tech-savy person. I have switched service providers because I have been searching for a phone that does it all, and a phone company that provides services and features that meet my needs as a technology person. Helio has not only met my needs, but exceeded them with multiple features. What initially attracted me to Helio was the Ocean. Seeing a device with so many capabilities sparked my interest! I had heard about the device long before it's launch on multiple tech sites. The reviews it was getting were very good, and would clealy provide competition for the iPhone. A lot of people compare these two products, and most are firmly on either side. Now I am not here to get into an argument about which is better, however I will say that I was very excited about the iPhone, and was going to go back to ATT just to get it. Well when it came out it lacked features that I use/want (MMS,GPS,3G,Vid Rec etc.) Helio, however, offered these features on almost all of their handsets! While continuing to research the Ocean preparing to sign up I stumbled across the Samsung Fin. This device would pack all of the features of the Ocean into a thin (thinnest flip in U.S.) sleek, compact, sturdy, clamshell design! This got me excited, so I bought it! I have had this phone for about 3 months now, and I absolutely love it! The features are amazing, especially the GPS integration with Google maps. It's like having Google Earth on your phone, only it shows your exact location represented by a flashing blue dot! Which is completely free to use too! There are two other GPS apps on the phone: Garmin mobile and Buddy Beacon. Garmin costs $2.99 for 24 hours of use, and provides voice guided turn by turn directions just like a standard GPS device for a vehicle! This can be very helpful, but keep in mind the Google application also provides directions and tracks your location, however does not provide the voice guided turn by turn directions. The speedy 3G network works great when surfing the web, downloading music from the Helio music store, streaming videos and utilizing all the services Helio has to offer. When I signed up I was fortunate enough to be offered a promotional $99 "ALL-IN Plan" that gives me Unlimited Voice, Text and Data! Highly recommended for people like me that use their phone constantly! I do not have a landline and will never get or need one. The service itself has been nothing less than impressive! I have not had a single dropped call, and I talk a lot! I live in the suburbs of Chicago and commute downtown everyday for work. I was taken back when my phone actually rang when I was deep underground on the red line (subway)! This absolutely blew me away, as I take this train all the time and have never seen anyone on their phone, and mine actually rang as I was travelling underground through tunnels under the streets of Chicago! I was able to make a

Pros: 3G Network, Full HTML, Clear Calls, Great Features

Cons: Sometimes slow

Summary: I have the Ocean, which is a great device. It has everything I wanted in a combination device/smartphone. The only problem I have is that it will not Bluetooth connect to my computer - it only connects to hands-free devices. Being able to connect to the computer without wires is a plus to me. The network is good. I can get calls in my home as well as around the city of Chicago. No problems thus far. Sometimes the Internet is a little slow. Other than that, I like the ability to search via the home page.

Pros: helio customer service is great i have no problem with reception they have unlimited daytime minutes for $99 dollars including unlimited web browsing, text messaging, picture messaging the phones are awesome

Cons: the phones can be kind of pricey but not anymore than other companies

Summary: if you dont mind paying a little bit for your phone you can have great service great phone and when you have a problem you dont have to deal with jerks

Pros: Great phones, good reception and great no-worries plans.

Cons: Phones all require an initial investment and authough the phones are cool people still dont recognize a helio as a high end device.

Summary: When I decided to get a phone for work I looked around a bit, knowing I would also be using the phone as a personal phone. I am a mobile engineer so I spend a lot of time on the road and make, and receive calls, in addition receiving text messages is a requirement for my job. I found the helio plans offered the easiest solution, EVERYTHING unlimited and you pick how many daytime minutes you want or go unlimited on that as well. Right now they've even got a promo where the unlimited minutes plan is like 100 bucks. I have the All-in 1500 which includes everything plus 1500 daytime minutes. "everything" includes unlimited mobile to mobile. The camera and video the device takes are both very decent. Overall I'm satisfied with the phone, and in spite of me dropping it over a dozen times since I've had it, it works like when I first bought it, and still looks cool and slides smoothly (I have the heat). I'd recommend Helio to someone who doesnt want to have to worry about how many texts or picture or video messages they receive. I've even used my phone to make last minute EBAY bids while on an out of state drive. Now THATS progress! :)