Rebecca Atwood's latest questions & answers

When porting my number to a new service provider, how long will it take?

Each carrier is different, but on average it takes around three hours for the porting to take place.  Actual time may vary and depends on the two carriers involved, so it is important to remember that this time is an estimate.  Many people are porting their phone numbers over to new carriers, so the process is much better than it was in the past!

What kind of service can I expect while my old number is being ported?

We like to make sure everyone is aware that their phones might experience mixed service until the port-in is finalized.  Mixed services means you may make calls from your new wireless phone, however incoming calls will ring to your old phone until the port-in is complete.  Once the port-in is complete, service with your old carrier will shut off automatically and your new wireless phone will have full service.

Why isn't there any local and long distance companies listed for my area?

Unfortunately in many parts of the country there are not other companies offering competition for combined local and long distance telephone services at this time.  We find that customers living in rural areas have the hardest time finding competition for their local and long distance.  Since our comparison site does not review a company that is currently available in your area, here are a couple recommendations that...

Do I have to dial an area code when making local calls with VoIP services?

No, you do not. Dialing within your area code is simple with 7 Digit Dialing. As long as the number you are calling has the same area code as your new Voice over IP telephone number, all you need to do is dial the last 7 digits of the number; no area code needed.

Can telephone numbers from different States be billed on one Pioneer bill?

Yes, Pioneer will combine the telephone numbers onto one convenient bill for you when you are requesting long distance services in multiple States.  This can occcur even if the rate plan is different for each of the calling areas.  Don't worry Pioneer will bill the calls properly from each line. Is Pioneer available in your area?  If so, here is how it will work. Sign up under the long distance section at...

Can you explain the difference between text messaging and e-mail?

Text messaging is a fun and innovative way to stay in touch by typing from your mobile device instead of placing a call. You can use your phone's keypad to send messages to other people on your network. You push "2" for "A" and push "2, 2" for "B", etc.  This service is normally offered by all major carriers at an additional monthly cost.  Email service is a type of text messaging. Many carriers will offer an email account that is...

How does the two-way radio function work on a cellular phone?

Two-way radio service on a cellular phone is a walkie-talkie type feature that allows for you to push a button and be instantly connected to another party without having to make a phone call.  Once you finish speaking and release the button, the person on the other end can respond by pressing the button on their phone and speaking.  Advancements in two way radio services make it possible for you to communicate with friends...