Rebecca Atwood - Customer Care Manager

Could the feds be tracking you??

Last week a judge from the Southern District of New York made it possible for federal police to now obtain our location, even without evidence of wrongdoing, by using the signal from our cellular phones.  On December 20, 2005 Judge Gabriel Gorenstein ruled that federal police may now track the location of any American by contacting their cellular phone provider directly and obtain information about which towers your cellular phone used...

Drivers on Their Cell Phones Continues to Rise According to Government Survey

December 15, 2005 - Today the National Highway Traffic Safety Administration announced that a survey they conducted found that 974,000 vehicles or 10 percent of those on the road during the day are driving by someone using a handheld or hands-free phone.  Out of the 10 percent of these drivers, 6 percent are using handheld devises to their ears while the other 4 percent are using hands-free devices.  Survey results also found...

Cingular Wireless adds push to talk!

Cingular Wireless, the largest wireless company in the United States with over 50 million subscribers, announced today that they have added enhanced Push to Talk (PTT) to its already impressive list of services.  As you can image the services will be advanced and have many new features that their competitors do not offer. Some of the advancements you can look forward to with Cingular's PTT services include a quick conversion...

Nextel commercial back yesterday during football!

On a personal note, I wanted to say how excited my friends and I were yesterday when the funniest Nextel commercial was back!  For those of you who may have missed the games yesterday or don't remember this commercial, it is hilarious.   Three co-workers are sitting in an office with an old school boom box, blaring the song Oooh Baby Baby while two of them are dancing, (if you can really call it dancing).  Another...

SunRocket announces expanded network coverage

SUNROCKET is pleased to announce significantly expanded network coverage, and FREE phone offer through December 31. SunRocket, one of the premier low cost Internet Telephony providers, has announced that they are significantly expanding availability of their residential VOIP phone service.  Effective December 2, Sunrocket will be available in hundreds of thousands of additional households as a result of a network capacity...

Just when you thought RIM couldn't make the BlackBerry any better...Think Again!

Just barely a month ago I told you about how BlackBerry had finally introduced the 7100 series for Nextel customers and how exciting it was.  Well RIM has surprised me again by introducing a new line, the BlackBerry 8700 series. Currently only available for Cingular customers, the new 8700 series was introduced to replace the 7290 series.  This much thinner and lightweight mobile is the first BlackBerry to come equipped...

US Judge Serves Up a Huge Blow in the RIM BlackBerry Patent Settlement Case

Research in Motion (RIM) the maker of the BlackBerry mobile got potentially devastating news today when Judge James Spencer announced that he is refusing to delay the patent infringement case and also rejected the disputed settlement with patent holder NTP Inc.  NTP Inc., a McLean, VA based firm claims that the technology used for the popular BlackBerry, infringes on their patents.  Spencer said that he would request briefs...

FCC Sticks to Nov.28 Deadline, but Changes Likely

With all of the Voice over IP (VoIP) companies on our site announcing what they were doing to provide all of their customers with Emergency 911 services, the FCC announces they are sticking to their November 28, 2005 deadline.  Each VoIP provider was required to file a letter of compliance with the FCC by November 28.  To read more about the VoIP and FCC situation, click here or read on to see what the VoIP companies we...

Spectrotel offering a free month of service on new unlimited residential accounts.

Spectrotel has announced that from now until February 15, 2006, all new customers who activate an unlimited local and long distance residential account will receive a free month of service.  To qualify, Spectrotel requires that you sign up online and return a coupon after your services have been activated.  Visit the local and long distance section at LowerMyPhone.com to see if Spectrotel is available in your...

Verizon to Give Free Phones and Service to Katrina Victims

Verizon Wireless has announced that they are working with the Federal Communications Commission (FCC) to provide wireless telecommunications relief to qualified individuals who were harmed and displaced by Hurricane Katrina.  Eligible customers will receive a prepaid GPS enabled handset with battery charger and a standard lithium ion battery as well as 300 minutes of prepaid services usable for 120 days from activation or when the 300...

I do not want to pay a monthly fee, which company is best?

Currently 3U Telecom and Pioneer Telephone are the only long distance providers compared at LowerMyPhone.com that do not charge a monthly fee.  The other discount long distance carriers listed like ECG, Opex, and TCI charge very minimal monthly fees ranging from $0.27 to $0.99 a month on certain plans.  From the long distance section you will want to select your State, enter your area code and prefix, and a list of...

Do any of the long distance carriers listed require a contract?

None of the long distance carriers compared at LowerMyPhone.com require contracts to be signed to receive their services.  You can sign up for any of the long distance companies on our website and if you decide the plan is not for you, all you have to do is call or e-mail the customer service department of the company you have service with and inform them that you want to cancel.

Why would the long distance company tell me a different price then your site does for services?

There are two possible reasons you could find different information on our site compared to what the long distance company is offering. In some instances because of our relationship with the long distance provide they will let us offer a better rate to customers via our website.  These rates are guaranteed and only on-line specials.     We make every effort to provide our on-line visitors with the most...

Can I have Cleartel for local service and not my long distance?

Not at this time.  Cleartel is a local and long distance provider and only offers "all or nothing".  Please feel free to continue to check the site for new plans and rates that they could be updating in the future.

What are the credit requirements for a new cell phone and plan?

When selecting a new phone and plan from one of the distributors available from our site(Foncentral, Let's Talk, or WireFly), the order is processed by them but the credit check requirements are determined by the new cellular phone carrier. 

Will I still get charged fees even if I make no long distance calls?

There are no charges for the long distance service during a billing cycle if you make absolutely no long distance calls.  The USF fee, in-state connection fee, and carrier cost recovery fee are only charged if you make long distance calls during that billing cycle.**For companies that charge a monthly fee (ECG and PowerNet Global) then the monthly charges and fee will apply even if no calls are made. 

Do any of the long distance providers require an access number to be dialed before a call?

No, you will not be required to dial an access code before placing a long distance call with any of the providers listed.  All of the long distance companies that are compared at LowerMyPhone.com offer 1+longdistance number.  From the long distance section you can find the best plan offered in your area.

What if a seller will not return my e-mail inquries?

Our best advice is to always beware of possible scams.  The cell phone marketplace was introduced to provider customers with a free arena to buy and sell cellular phones.  If a person with a listed phone has not returned your e-mail it can mean numerous things.  They could have Spam Blocker that is keeping your e-mail from getting to them, or they could be on vacation and not have access to their e-mail. Here...

How long does it take to hook up service?

On average, it takes approximately 7 to 10 business days to switch your services to the new provider.  A confirmation e-mail will be sent as soon as your order is completed.  Within that confirmation e-mail LowerMyPhone.com will also provide you with the customer service number for the new provider selected.

Why was my marketplace listing denied?

Here at LowerMyPhone.com we take pride in reviewing each potential marketplace listing before it is posted.  A standard guideline is used before a final decision is made to approve or disapprove a listing.   Some examples of denial reasons include inadequate listing description or quantity and listing price discrepancies.