Rebecca Atwood - Customer Care Manager

Hesitate no longer, this is the week to get that new phone and plan!

If you have been procrastinating choosing your new cellular phone, this might just be the week for you to make your final decision.  It is only Wednesday, and some of the most anticipated cell phones of 2006 have been released.  These great new specials are not carrier specific, so there is something new out there for everyone.  So with no further ado, let me give you some insight on what great offers are out...

Are you satisfied with your cellular phone?

Yes I am!  I currently use the Motorola V180 which is definitely not high-tech at all, but it's a flip phone and when I purchased it last year it was much better then the ancient phone I was using.  Now with my October upgrade date fast approaching, I am sure if you ask me if I am satisfied with my cell phone again I will say "Yes" but for totally different reasons. With advancements in cellular phone features and...

Are your detailed call records in the hands of the National Security Agency?

So as an American using your telephone, have you ever had concerns with the safety of your call records?  Well you may begin to be concerned after an unidentified source spoke with USA Today.  Leslie Cauley reported last week, that the National Security Agency (NSA) has “secretly collected the phone call records of tens of millions of Americans, using data provided by AT&T, Verizon, and BellSouth”.  "For the customers of these...

New handset heaven at the 2006 CTIA wireless show!

Spring is in the air, and cellular phone manufacturers are kicking off the second quarter in style at the CTIA Wireless show.  With the PhoneDog brass in attendance, they have been able to find out first hand what all of this year's upcoming handhelds are going to be!  So let's not waste any time!  Here is what you can expect to see from some of the top cellular phone manufacturers. Nokia, who has decided to even add Bluetooth...

Safety first, even for your child's wireless internet access!

Worried about what your child is looking at from the internet access on their wireless device?  Well parents with children using the Alltel network, do not have to worry anymore.  Alltel announced this week that they are giving parents a free mobile Web content filter to help protect their child from being able to access potentially dangerous web sites from their wireless phone.    With advancements in wireless...

Gentlemen start your engines, NASCAR.com is available with Nextel!

With the NFL season coming to an end, sports bars across the country have been getting ready for the start of the NASCAR season.  With racing on the brains of many Americans, Nextel is making it easy for the ultimate NASCAR fan to stay connected to everything happening this 2006 racing season. NASCAR.com content can be sent directly to your Nextel phone in the form of graphics, photos, and color images.  Daily news will be...

Who's gonna make us laugh come Super Bowl Sunday?

My friend Jennette and I always tell everyone how we believe Super Bowl Sunday to be the best and worst day of the year.  BEST, because it is so exciting.  The game, the bets, the food, the drinks, the commercials!  WORST, because we have to wait another seven LONG months before football season starts up again. With Super Bowl XL a week away, I wanted to take this opportunity to ask the question; Who do you believe will have...

Put your 2005 tax return to good use!

Are you one of the lucky one’s expecting a big tax return this year?  If so, we have got some great phones that you should consider getting to start your 2006 off right.  Splurge and treat yourself to one of the following great specials! TREO 700w with Verizon - Just released, this Multimedia phone has already been impressing PDA users across the country.  Upgraded Windows, EVDO, QWERTY keyboard, and a great new size are...

What happens in Vegas, isn't staying there this week!

While most people go to Vegas expecting to keep what happens there, well there, the major cellular phone manufacturers showed up in Vegas with the hopes that the exact opposite would happen.   The start of the 2006 International Consumer Electronics Show (CES) was the perfect stage for each of them to accomplish this.  Since the manufacturers didn't want to keep their 2006 innovations a secret for another day, I couldn't wait to...

ECG introduces EASY 2.5 rate plan

Enhanced Communications Group (ECG) introduced a new "EASY" 2.5 long distance rate plan!  The new "EASY" plan will be replacing their 2.75 plan.  "EASY" 2.5 will be available to any new or existing ECG customer who chooses or switches to EasyBill and EasyPay. EasyBill is ECGs paperless billing option that let's customers receive their monthly ECG bill online.  EasyPay is ECGs paperless payment option that let's...

Can I purchase a new cell phone with a calling plan and transfer my current telephone number?

Yes, transferring your current cellular phone number to a new carrier has become a standard process.  During the checkout process, you’ll be asked if you want to “Port” or “Transfer” and existing number.  Final instructions on how to finish the transfer will be provided when you receive your new phone.  Just be sure that you DO NOT cancel your existing service with your current carrier until your number is working properly on your...

Can I stay with my current cellular provider and purchase one of the advertised specials?

Currently via LowerMyPhone.com, the authorized dealers, WireFly and Let's Talk allow for customers to purchase one of the advertised specials and extend their current contracts.  Contract extensions with a WireFly special can be completed by current AT&T, Sprint, or Nextel customers who are eligible to extend their contract.  You may select an advertised special from WireFly and click “Buy Now from WireFly”. ...

What do you mean by authorized online dealer?

An authorized online dealer can ship new wireless devices at a discounted price.  We compare authorized online dealers approved by carriers to sell wireless devices online in addition to the carriers' own websites.  While you may see hundreds of websites claiming to sell handsets at the lowest prices, in fact they are going through one of these authorized online dealers to fulfill your order. To compare all of the current cellular...

Can I select different models of phones when purchasing two or more phones with new service?

Yes, you can make this change from the authorized dealer’s checkout page.  After you have selected a new carrier, cellular phone, and calling plan you will click “Buy now” from the authorized dealer of your choice.  A different device can be selected by clicking “change this phone”.  A list of current specials will appear and a new phone can be selected for each additional line being added to your calling plan if desired.

Can I add a line to my current cellular phone account?

Currently Let’s Talk is the only authorized dealer compared at PhoneDog.com that allows for customers to add a line to their current account.  Here are the three “Add a Line to Your Account” options available from Let’s Talk. 1. Individual Accounts – Add-a-line programsCurrent AT&T, Nextel, Sprint, T-Mobile, or Verizon Wireless customers who want to add a new phone and plan to their existing account but want individual lines...

Can I transfer my existing cellular phone number?

Transfering your existing cellular phone number to a new carrier has become a standard process in the industry. The following providers do allow for you to transfer your existing number into a new service agreement with their company: Cellular One, Cingular Wireless, Edge Wireless, Einstein, Nextel, NTELOS, SunCom, SureWest Wireless, T-Mobile, U.S. Cellular, and Verizon. To ensure that you are able to transfer your telephone number to a new...

What can I expect my first cellular phone bill to cost?

Understanding and feeling comfortable with your cellular phone bill is a big part of being happy with your provider.  A recent survey found that 50% of cell phone users were surprised by the price of their first bill, so thank you for the question.  The following items are all things you should expect to see on your first bill.    Activation FeeAll of the large national carriers charge a one-time activation fee...

Are consumers required to have long distance on their home telephone line?

No, as a consumer you are not required to have long distance on your residential telephone account.  Long distance is an optional service that can be added at the customer's discretion.  If you believe that you may ever need or want to add long distance services to your home phone, I would recommend returning to LowerMyPhone.com to review the discount service providers available in your area. 

Can I have more than one line with my voip.com service?

Yes, each voip.com residential phone adapter is capable of providing up to two (2) separate phone lines. Calls from your second, additional line will be separated and included in your monthly bill. Additionally, the service plan you choose for your second line is completely independent of your primary line. This means that you can choose the most appropriate plan for your needs and your budget. With plans starting at just 9.95 per month, a...

What is "switch regional calling area"?

"Switch regional calling area" means that you are giving the new service provider authority to take over your local toll calls (also known as regional calls, or local long distance calls).  These calls are made directly beyond your local calling area, and will be charged at the in-state rate.  You can refer to the front of your local phone book to determine how far your local calling area extends, and when the regional calling area...