Rebecca Atwood - Customer Care Manager

Author Rebecca AtwoodRebecca Atwood has been a member of the PhoneDog.com team since the Summer of 2005 as the Business Manager. One of her daily responsibilities includes updating the specials being offered by the authorized online dealers compared on the site. Behind the scenes she also maintains the accuracy of all telecom related content including cellular, long distance, local and long distance, and VoIP calling plans.

Rebecca's Latest Blog Articles & News

Motorola throws three more Q9m devices into the sweepstakes

Motorola throws three more Q9m devices into the sweepstakes

During week 8 of the PhoneDog days of Summer, we saw one lucky winner take home the Motorola Q9m.  Well our friends at Motorola want to keep the fun rollin' and have generously contributed 3 more Motorola Q9m devices for us to add to the sweepstakes!  We will continuously add the Q9m's to the list giving 3 more of you the chance to walk away with this great Verizon Wireless phone. 
Win a brand new LG Chocolate 3: Verizon Wireless adds to our sweepstakes

Win a brand new LG Chocolate 3: Verizon Wireless adds to our sweepstakes

With the temperature on the rise outside, the PhoneDog days of summer sweepstakes keeps getting hotter as well.  Today our friends from Verizon Wireless added to the excitement with a brand new LG Chocolate 3. From a slider to a flip, the upgraded Chocolate 3 VX8560 also improved on the camera by taking it up to a full 2 megapixels.  This VCAST music phone comes equipped with an external scroll wheel, to make it easier to enjoy...
Service Issues: AT&T customers are experiencing problems in Central Virginia

Service Issues: AT&T customers are experiencing problems in Central Virginia

Thanks to a PhoneDog visitor we were informed of service issues AT&T is experiencing in Central Virginia and Charlottesville.  Problems being experienced included dropped calls, and outgoing messages not completing.  AT&T has not announced when they expect to have the issues resolved.  Visit cvillain.com for more information and to read additional customer comments.
Purchase the new LG Shine and an AT&T calling plan for $69.99.

Purchase the new LG Shine and an AT&T calling plan for $69.99.

Starting today find the LG Shine available with a new AT&T calling plan for only $69.99 from online authorized dealer Let's Talk.  The LG Shine CU720 slider style cell phone is 3G enabled with a large QVGA display.  Other great features include a 2 megapixel camera phone, expandable memory card slot, music player, video recorder, and voice dialing. So take advantage today of the great special offer from Let's Talk for the LG...
Purchase the Apple iPhone with calling plan from AT&T direct online!

Purchase the Apple iPhone with calling plan from AT&T direct online!

AT&T announced that they now have the Apple iPhone available online when purchasing with a new calling plan for only $399.  So if you don't have time to run to your nearest AT&T store, the 8GB version of the iPhone can be purchased here today. The Apple iPhone is not only a mobile phone it is a widescreen iPod, touchscreen Internet device, and so much more.  Take advantage of this great special offer today!
Colorful new Samsung sliders available from Lets Talk

Colorful new Samsung sliders available from Let's Talk

The Samsung SGH-A737 slider is now available for free when purchased with a new AT&T calling plan from Let's Talk.  To make the deal even sweeter, Let's Talk is throwing in a $50 mail in rebate if you add a $14.99/month or higher priced AT&T data service to your calling plan. With the Samsung A737 you watch streaming video clips or share them with friends using the HSDPA technology over AT&T's network. Other key features...
The MOTO Q9h Global is loaded and available with a new AT&T calling plan

The MOTO Q9h Global is loaded and available with a new AT&T calling plan

With larger keys the new Motorola Q9h Global, a Windows Mobile 6.0 smart device, is available for AT&T customers beginning today.  Online authorized dealer Let's Talk and AT&T direct have the new Global Q at discounted rates when purchased with a new calling plan.  Compare these great special offers from here. The Motorola Q Global can help consumers on the go with personal and business e-mail, Microsoft...
Reader meetup with PhoneDog and Samsung

Reader meetup with PhoneDog and Samsung

Want to check-out the latest innovations from Samsung hands-on, chat with their executives about the future of wireless, and get the chance to meet fellow PhoneDog.com readers?  And maybe even go home with a goodie provided by Samsung?  You got it.  Plus as an added bonus you can meet PhoneDog's own Noah Kravitz while you're at it. We decided it's the perfect time to team up with Samsung to host a reader meetup at the big CTIA...
Football season and the cell phone industry go hand in hand.

Football season and the cell phone industry go hand in hand.

With college players kicking things off last week and the NFL beginning week one tomorrow night, the cellular phone industry is a key player in the success of the 2006 season.  From the carriers to the manufacturers there are many creative and exciting ways for the consumer to stay informed this year.   As a fan I thought it would be fun to provide you with a breakdown of what you can expect this season!  One of the...
Different colors or more features; what are you waiting for?

Different colors or more features; what are you waiting for?

Here at LowerMyPhone.com we hear from numerous consumers who love staying on top of the most advanced cellular features and which phones come equipped with the best.  Insight from consumers and our expert reviewers makes it easier for us to keep the visitors to our site on top of what features are really worth having on your phone.  Recently, I have started to notice that instead of new features we are getting a lot of new...
More articles from Rebecca »

Rebecca's Latest Questions & Answers

How do I get my bonus ringtones?

How do I get my bonus ringtones?

You automatically get your 10 Bonus Credits when you sign up!  With a Thumbplay Membership, you receive a total of 10 credits per month. As a first time member, Thumbplay applies 10 additional (Bonus) credits to your account. That's a total of 20 credits that can be used for any of our Ringtones, Videos, Games and Wallpapers. Remember, credits do not carry over so be sure to use them all.
Will it work on my phone?

Will it work on my phone?

Poly ringtones and wallpapers will work on most phones. You must have an Internet-enabled mobile phone with data services enabled. If you're not certain whether your phone is Internet-enabled, please call your wireless carrier for more help. Alltel: 1-800-255-8351 AT&T: 1-800-331-0500 Sprint: 1-888-211-4727 SunCom: 1-800-786-7378 T-Mobile: 1-800-937-8997 Verizon: 1-800-256-4646
How do I download ringtones or other mobile content?

How do I download ringtones or other mobile content?

Choose: Select Your Ringtone or Mobile Content from Thumbplay.com Click: Get It Check Your Phone: Thumbplay Sends Your Selection to Your Phone
Which carriers support Thumbplay services?

Which carriers support Thumbplay services?

Your wireless service must be through Alltel, AT&T, Dobson, Nextel, Sprint, T-Mobile and Verizon Wireless. Currently, customers with prepaid wireless accounts cannot subscribe to our text alerts.
How do I sign up?

How do I sign up?

Look around Thumbplay.com for a ringtone, wallpaper, game, or animation you want (we have over 53,000 to choose from). Click the "Get It" button and follow the instructions to get your product!How do I block a minor from signing up for an account?Visit the Parental Controls link at Thumbplay to block a phone number for being used to sign up for Thumbplay.
What do I get?

What do I get?

Thumbplay Member BenefitsAs a Thumbplay member, you get 20 credits in your first month, and 10 credits per month for every month thereafter.  Ringtones and Videos generally cost only 1 credit, while games are 3 credits.  See the dull pricing chart on the Thumbplay site.
Why use a Pre-Paid service provider/plan?

Why use a Pre-Paid service provider/plan?

Consumers use pre-paid calling plans for many different reasons.  Below are the top five reason why you may want to consider using a pre-paid service. No annual contracts No credit check, or deposit required Using the phone for emergency purposes only Visiting the U.S. for a short period of time Unsatisfactory credit
Can I use a phone I already have with a new pre-paid service provider?

Can I use a phone I already have with a new pre-paid service provider?

It depends on the type of phone you already have and if it’s unlocked or not.  You would need to contact the pre-paid service provider directly for more information.
Which carriers currently provides pre-paid calling services?

Which carriers currently provides pre-paid calling services?

Besides pre-paid only carriers, many national carriers have added pre-paid calling plans to their service offers.  Here is a list of the current carriers offering pre-paid services: TracFone (Largest pre-paid provider in the U.S.) Alltel Boost Mobile Cingular Cricket Liberty metroPCS Net10 SunCom T-Mobile Verizon Virgin Mobile
What are the disadvantages of pre-paid services?

What are the disadvantages of pre-paid services?

There are many reason why some people benefit from a pre-paid service plan, but there are still some disadvantages that we want for everyone to be aware of.  The following is a list of five disadvantages to using a pre-paid calling plan instead of a post-paid plan. Higher per minute rates Service and coverage area may not be the same as a post-paid plan Higher purchase price for the phone Must re-charge your phone...
More questions & answers from Rebecca »


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